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FREQUENTLY ASKED QUESTIONS

I have received the wrong item?

Oh no, we’re so sorry to hear this has happened with your order! We want to sort this out for you straight away so please send over images of the incorrect item, the packaging this was delivered in and the invoice included inside your parcel to hello@senbeautique.com. One of our super friendly customer service advisors will then be on hand to resolve this for you immediately!

My item has arrived damaged or faulty?

We’re extremely sorry to hear this has happened to your item. All products are checked thoroughly prior to being dispatched so we are sorry your item must have slipped through the net! Please send over your order number and an image of the damaged item (ensuring the Senbeautique tag is visible in the pic) to info@senbeautique.com and we will have this sorted for you immediately!

An item is missing from my package?

This is extremely concerning as all packages are checked meticulously prior to being dispatched, and we want to get this resolved for you immediately. We weigh our parcels prior to dispatching them so please send over your order number and an image of the paper invoice included in your package to info@senbeautique.com and our team will be able to investigate what has happened and have this sorted for you!

Affiliates Program?

Calling out our creative babes: the bloggers, influencers, youtubers, fashionistas & trendsetters...

SEN BEAUTIQUE is an Australian label that is known for its luxurious satin, glistening embellishments and figure flattering silhouettes. Emulate your high fashion muses with our exclusive Sen Collection and Sen Couture thats offers everything from dresses, tops, pants to skirts and accessories.

HOW DOES IT WORK?

It's super easy! Follow the below steps to get started as an official SEN BEAUTIQUE affiliate:

  • Email senbeautique@gmail.com to get information on how to set up your affiliate discount code
  • Create killer social media posts & drive targeted traffic to the SEN BEAUTIQUE website
  • Get rewarded up to 15% per sale!

Please ensure your affiliate activity complies with the programs T&C’s + are inline with SEN BEAUTIQUE’s brand guidelines 

WHAT'S IN IT FOR YOU?

  • Earn up to 15% commission per sale generated
  • Opportunities to run an exclusive collaboration with SEN BEAUTIQUE
  • Excellent average order value (which means more for you!)
  • High site conversion rate
  • Cookie length 30 days
  • A range of hiRes banners banners for you to use
  • Personalised creatives available upon requests

Bloggers and fashion influencers are encouraged to get in touch with us to organise exclusive collaborations and partnerships.

Can I model for Sen Beautique?

We are always on the hunt for new talents on social media. You can tag photos with hashtag #frisens or #senbeautique to increase your chance of being scouted. We select models on the basis of level of experience and location. Most of our shoots are conducted in our hometown Sydney and so we will generally only consider models living or currently based within the New South Wales region. Send us an email and we would love to chat with you!